Last updated: March 22, 2026
1. Introduction
Fortunato AI, Inc. ("Fortunato AI," "we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our products, services, and websites (collectively, the "Services").
2. Information We Collect
Information You Provide
- Account Information: Name, email address, and password when you create an account
- Contact Information: Name, email, and message content when you contact us
- Payment Information: Billing details processed through Stripe (we never store card numbers directly)
- Preferences: Watchlist selections, dashboard settings, and notification preferences
Information Collected Automatically
- Usage Data: Pages visited, features used, session duration, and interaction patterns
- Device Information: Browser type, operating system, screen resolution, and IP address
- Cookies: Session cookies, authentication tokens, and analytics cookies (see our Cookie Policy)
3. How We Use Your Information
We use your information to:
- Provide, maintain, and improve our Services
- Authenticate your identity and manage your account
- Process payments and manage subscriptions
- Send service-related notifications (trade alerts, system updates)
- Respond to your inquiries and support requests
- Analyze usage patterns to improve our products
- Detect and prevent fraud, abuse, and security incidents
- Comply with legal obligations
4. Information Sharing
We do not sell your personal information. We may share information with:
- Service Providers: Stripe (payments), hosting providers, and analytics services that assist in operating our Services
- Legal Requirements: When required by law, subpoena, or other legal process
- Business Transfers: In connection with a merger, acquisition, or sale of assets
- With Your Consent: When you explicitly authorize sharing
5. Data Security
We implement industry-standard security measures including:
- JWT-based authentication with token rotation
- bcrypt password hashing
- HTTPS encryption for all data in transit
- Redis key TTLs ensuring ephemeral data expires
- PostgreSQL with access controls for persistent data
No method of transmission or storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
6. Data Retention
We retain your information for as long as your account is active or as needed to provide the Services. We will delete or anonymize your information upon request, subject to legal retention requirements. Simulated trading data may be retained for system improvement purposes.
7. Your Rights
Depending on your jurisdiction, you may have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your information
- Object to or restrict certain processing
- Data portability (receive your data in a structured format)
- Withdraw consent where processing is based on consent
To exercise these rights, contact us at [email protected].
8. Children's Privacy
Our Services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we learn we have collected information from a child under 18, we will delete it promptly.
9. International Transfers
Your information may be transferred to and processed in the United States, where our servers are located. By using our Services, you consent to such transfers.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on our website and updating the "Last updated" date.
11. Governing Law
This Privacy Policy shall be governed by the laws of the State of Delaware, United States.
12. Contact
For privacy-related questions or requests:
Fortunato AI, Inc.
Email: [email protected]